cv6664 Privacy Policy

1.1 Registration and Identity Data

When you create a cv6664 account, we collect the following information to establish and verify your identity:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Email address
• Mobile phone number
• Residential address (including city, district, and postcode — Bangladesh addresses accepted)
• Username and encrypted password

1.2 Identity Verification Documents

As part of our Know Your Customer (KYC) process, we may request copies of the following documents to verify your identity and age before processing withdrawals or when required by our internal compliance procedures:

• National Identity Card (NID)
• Passport (photo page)
• Driving licence
• Utility bill or bank statement as proof of address (dated within the last three months)

These documents are stored securely and are used only for verification purposes. They are not shared with third parties except where required by law.

1.3 Financial and Transaction Data

To process deposits and withdrawals in Bangladeshi Taka (৳), we collect transaction-related data including:

• bKash, Nagad, Rocket, or Upay mobile wallet identifiers
• Bank account details (where bank transfer is used)
• Transaction amounts, dates, and reference numbers
• Deposit and withdrawal history associated with your account

Full payment card numbers are never stored on cv6664 servers. Card data processed via Visa or Mastercard is handled by certified payment processors who maintain their own data security standards.

1.4 Technical and Usage Data

When you access the cv6664 platform, we automatically collect certain technical data to ensure platform security, prevent fraud, and improve performance:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps, login history, and page navigation data
• Game play history, bet amounts, and wagering patterns
• Cookies and similar tracking technologies (see Section 5)

1.5 Communications Data

If you contact cv6664 support or interact with our platform through any communication channel, we retain records of those interactions, including:

• Support ticket content and resolution notes
• Email correspondence with [email protected]
• Live chat transcripts where applicable
• Feedback, complaints, and dispute records

2.1 Marketing Communications

cv6664 will only send you promotional emails or SMS notifications regarding bonuses, tournaments, or special events if you have explicitly opted in to receive such communications during or after registration. You may withdraw your consent to marketing communications at any time by contacting us at [email protected] or by using the unsubscribe option included in any marketing message. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to that withdrawal, and does not affect your ability to use the cv6664 platform.

3.1 Payment Processing Partners

To process financial transactions, cv6664 shares the minimum necessary financial data with authorised payment processing partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks (Visa, Mastercard). These partners process your payment data under their own privacy policies and applicable payment industry security standards. cv6664 does not share your game history or account behaviour data with payment partners.

3.2 Game Technology Providers

cv6664 integrates games from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process aggregated, anonymised game session data for the purpose of game performance monitoring and integrity verification. Individual player identity data is not shared with game providers beyond what is technically required to maintain a secure game session.

3.3 Legal and Regulatory Disclosure

cv6664 may disclose personal data to relevant authorities, law enforcement bodies, or regulatory entities where we are required to do so by applicable law, court order, or lawful request. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation and, where permitted by law, will notify the affected player of such disclosure.

3.4 No Sale of Personal Data

cv6664 does not sell, rent, exchange, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketing companies. Any sharing of personal data is strictly limited to the categories and purposes described in this Section 3.

4.1 Retention Periods

cv6664 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and as required by applicable law. General retention guidelines are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure.
• KYC and verification documents: Retained for a minimum of five (5) years following account closure or the last transaction.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with standard financial record-keeping practices.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Technical and usage data: Retained for twelve (12) months on a rolling basis, then anonymised or deleted.

4.2 Account Closure and Data Deletion

When you request account closure, cv6664 will deactivate your account and cease active processing of your personal data for gaming purposes. However, certain categories of data will be retained for the periods specified in Section 4.1 above to comply with legal obligations and to handle any outstanding disputes, chargeback claims, or regulatory inquiries. Following the expiry of the applicable retention period, your personal data will be securely deleted or anonymised.

5.1 How cv6664 Uses Cookies

The cv6664 platform uses cookies and similar technologies (local storage, session tokens) to ensure the platform functions correctly, to maintain your login session, and to gather anonymised analytics about platform usage. The following categories of cookies are in use:

• Essential cookies: Required for platform functionality, including session management and security tokens. Cannot be disabled without breaking the platform.
• Analytics cookies: Used to understand aggregate user behaviour and improve the platform. Data collected is anonymised and not linked to your identity.
• Preference cookies: Store your display preferences, such as language settings, to improve your experience on return visits.

5.2 Managing Cookies

You can control or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in to the cv6664 platform or completing financial transactions. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari) are available through your browser's built-in help documentation. cv6664 does not use third-party advertising cookies or cross-site tracking pixels.

Right of Access

You have the right to request a copy of all personal data that cv6664 holds about you. We will provide this in a structured, commonly used, and machine-readable format upon verified request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly via your account settings, or contact support for assistance with data that cannot be self-updated.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been processed unlawfully. Erasure requests are subject to our legal retention obligations outlined in Section 4.1.

Right to Object and Restrict Processing

You have the right to object to the processing of your personal data where that processing is based on legitimate interest, and the right to request a restriction on processing while a dispute about your data is being investigated. Objections to processing that is essential to operating your account (such as transaction processing) may result in account closure.

Right to Withdraw Consent

Where processing is based on your consent — for example, marketing communications — you may withdraw that consent at any time without affecting the lawfulness of any processing that took place before withdrawal. Contact us at [email protected] to withdraw consent.

7.1 Technical Security Measures

cv6664 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive data including passwords (stored as salted hashes, never in plain text) and financial identifiers.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to the minimum necessary for their function.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Automated monitoring for unusual login activity or account access patterns.

7.2 Your Role in Account Security

While cv6664 takes all reasonable steps to protect your data, you also play an important role in keeping your account secure. You should: use a strong, unique password for your cv6664 account; never share your login credentials with any third party; log out of your account when using a shared or public device; and contact [email protected] immediately if you suspect unauthorised access to your account. cv6664 will never contact you to request your password.

7.3 Data Breach Response

In the event of a personal data breach that is likely to result in a high risk to your rights, cv6664 will notify affected players without undue delay. Notification will be sent to the email address registered on your account and will describe the nature of the breach, the categories of data affected, and the steps cv6664 is taking to mitigate the impact.

8.1 Amendments to This Policy

cv6664 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the effective date at the top of this page will be updated and, where the changes are significant, registered players will be notified by email. Your continued use of the cv6664 platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

8.2 How to Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how your personal data is being handled, please contact the cv6664 data team at:

Email: [email protected]

Please include your registered account username and a clear description of your request or concern. All privacy-related requests will be acknowledged within five (5) BST business days and resolved within thirty (30) calendar days where possible.